Converging AI and Human Roles
Work & Evidence

Occupations With the Highest Observed AI Exposure: Computer Programmers Lead at 74.5%

Anthropic scored 756 US occupations on "observed exposure", the share of their tasks that an AI model could speed up and that Claude is actually seen doing in work settings. Here are the 25 highest scores, what the measure counts, and why 411 occupations score zero.

Observed AI exposure, 10 highest of 756 US occupations (share of tasks)
Computer Programmers74.5%
Customer Service Representatives70.1%
Data Entry Keyers67.1%
Medical Records Specialists66.7%
Market Research Analysts and Marketing Special64.8%
Medical Transcriptionists63.6%
Sales Representatives, Wholesale and Manufactu62.8%
Database Architects57.9%
Financial and Investment Analysts57.2%
Software Quality Assurance Analysts and Tester51.9%
Source: Anthropic, labor-market-impacts job_exposure data, March 5, 2026; usage from August and November 2025. Lab-run; exposure, not job loss.
Chart: the ten highest observed-exposure scores in Anthropic's data; bar widths are relative to Computer Programmers (74.5%).

As of · Source: Anthropic, labor-market-impacts data (usage from August and November 2025); lab-run12

The 25 US occupations with the highest observed AI exposure in Anthropic's data, as of March 5, 2026
Rank Occupation Occupation group Observed exposure (%) Relative to #1 Source
1 Computer ProgrammersSOC 15-1251 Computer & Mathematical 74.5 1
2 Customer Service RepresentativesSOC 43-4051 Office & Administrative 70.1 1
3 Data Entry KeyersSOC 43-9021 Office & Administrative 67.1 1
4 Medical Records SpecialistsSOC 29-2072 Healthcare Practitioners 66.7 1
5 Market Research Analysts and Marketing SpecialistsSOC 13-1161 Business & Financial 64.8 1
6 Medical TranscriptionistsSOC 31-9094 Healthcare Support 63.6 1
7 Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsSOC 41-4012 Sales 62.8 1
8 Database ArchitectsSOC 15-1243 Computer & Mathematical 57.9 1
9 Financial and Investment AnalystsSOC 13-2051 Business & Financial 57.2 1
10 Software Quality Assurance Analysts and TestersSOC 15-1253 Computer & Mathematical 51.9 1
11 Statistical AssistantsSOC 43-9111 Office & Administrative 51.0 1
12 Information Security AnalystsSOC 15-1212 Computer & Mathematical 48.6 1
13 Web DevelopersSOC 15-1254 Computer & Mathematical 48.0 1
14 Mathematical Science Occupations, All OtherSOC 15-2099 Computer & Mathematical 47.9 1
15 Technical WritersSOC 27-3042 Arts, Design, Media 47.5 1
16 Computer User Support SpecialistsSOC 15-1232 Computer & Mathematical 46.9 1
17 Desktop PublishersSOC 43-9031 Office & Administrative 46.4 1
18 Data ScientistsSOC 15-2051 Computer & Mathematical 46.1 1
19 Public Relations SpecialistsSOC 27-3031 Arts, Design, Media 45.3 1
20 Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveSOC 43-6014 Office & Administrative 45.3 1
21 Political ScientistsSOC 19-3094 Life, Physical & Social Science 45.2 1
22 Office Clerks, GeneralSOC 43-9061 Office & Administrative 45.0 1
23 Securities, Commodities, and Financial Services Sales AgentsSOC 41-3031 Sales 44.1 1
24 Social Science Research AssistantsSOC 19-4061 Life, Physical & Social Science 43.9 1
25 Receptionists and Information ClerksSOC 43-4171 Office & Administrative 43.4 1

Metric: "observed exposure", Anthropic's occupation-level score from 0 to 1, shown as a percentage, which the company describes as the share of an occupation's tasks that are both theoretically feasible for a large language model and seen in work-related Claude usage, weighted by time spent on each task, with fully automated use counting in full and augmentative use at half weight.2 It measures usage on one company's platform, so it is a lab-run figure and says nothing about AI systems that are not Claude. It is exposure and observed usage, never job loss. All 756 occupations in Anthropic's file were ranked; ranks are by the score as published (four decimals) with no ties among the 25 shown. Occupation groups are the SOC major group from each code's first two digits. Occupations with a MetaRoles post are linked.1

The top 10

#1

Computer Programmers

74.5%

Computer Programmers score 74.5%, the highest of the 756. Anthropic says this is "in line with other data showing that Claude is extensively used for coding", and calls it 75% coverage.12 The adjacent occupation Software Developers scores 28.8% in the same file, 73rd of 756, so the score depends on how O*NET splits the work into occupations as well as on the work itself.1

#2

Customer Service Representatives

70.1%

Customer Service Representatives score 70.1%, second. Anthropic notes that the main tasks of this occupation are increasingly seen in its first-party API traffic, which its measure weights more heavily as automated use.12 For what a company that deployed an AI customer-service agent has reported, see Klarna's AI agent and the customer-service job.

#3

Data Entry Keyers

67.1%

Data Entry Keyers score 67.1%. Anthropic says their primary task, reading source documents and entering data, "sees significant automation" in its data.12

#4

Medical Records Specialists

66.7%

Medical Records Specialists score 66.7%, fourth, in the Healthcare Practitioners and Technical group. Anthropic's write-up discusses only its top three occupations individually, so for this one we give the published score and do not infer a reason for it.12 For how an AI documentation tool is used in clinics, see how an ambient AI scribe works.

#5

Market Research Analysts and Marketing Specialists

64.8%

Market Research Analysts and Marketing Specialists score 64.8%. Anthropic's write-up discusses only its top three occupations individually, so for this one we give the published score and do not infer a reason for it.12

#6

Medical Transcriptionists

63.6%

Medical Transcriptionists score 63.7%, in the Healthcare Support group. Anthropic's write-up discusses only its top three occupations individually, so for this one we give the published score and do not infer a reason for it.12

#7

Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products

62.8%

Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products score 62.8%. Anthropic's write-up discusses only its top three occupations individually, so for this one we give the published score and do not infer a reason for it.12

#8

Database Architects

57.9%

Database Architects score 57.9%. Anthropic's write-up discusses only its top three occupations individually, so for this one we give the published score and do not infer a reason for it.12

#9

Financial and Investment Analysts

57.2%

Financial and Investment Analysts score 57.2%. Anthropic's write-up discusses only its top three occupations individually, so for this one we give the published score and do not infer a reason for it.12

#10

Software Quality Assurance Analysts and Testers

51.9%

Software Quality Assurance Analysts and Testers score 52.0%. Anthropic's write-up discusses only its top three occupations individually, so for this one we give the published score and do not infer a reason for it.12

What the score counts

The score comes from Anthropic's March 5, 2026 paper "Labor market impacts of AI: A new measure and early evidence", which combines three sources: the O*NET database of tasks for around 800 US occupations, usage data from the Anthropic Economic Index, and the task-level estimates of Eloundou et al. (2023) of whether a language model could theoretically make a task at least twice as fast.2 A task counts as covered when it is theoretically feasible and has seen enough work-related usage in Claude traffic; automated implementations count in full and augmentative use at half weight; and task scores are averaged to the occupation using the fraction of time spent on each task.2 The usage behind this release covers August and November 2025 data from the Economic Index.2 The authors say the construction involves "judgment calls at every step", and report that rankings of occupations are highly correlated across many alternative choices.2 This is the task-based approach to AI exposure, using O*NET tasks; for how MetaRoles compares such measures, see how we measure how much of a role AI does.

Anthropic published the paper and the data, and the usage is from its own product, so this is a lab-run measure of one platform. MetaRoles does not average it with other exposure indices or rank it against them; where indices disagree we show them side by side.

Why 411 occupations score zero

In Anthropic's file, 411 of the 756 occupations score exactly 0 (our count).1 Anthropic explains that 30% of workers are in occupations with zero coverage because their tasks "appeared too infrequently in our data to meet the minimum threshold", and names Cooks, Motorcycle Mechanics, Lifeguards, Bartenders, Dishwashers and Dressing Room Attendants as examples.2 A zero therefore means "not seen often enough in this dataset", not that AI cannot do the work. The file scores Taxi Drivers at 01, for example, although driverless taxis carry paying passengers in several cities: the measure only sees language-model usage on Claude, not robots or autonomous vehicles. See robotaxis and the taxi driver's job for graded cases.

As of · Source: Anthropic, labor-market-impacts data; positions counted by us1

Observed AI exposure of occupations covered by MetaRoles posts, with position among 756, as of March 5, 2026
Occupation Observed exposure (%) Position of 756 Where it is covered
Customer Service RepresentativesSOC 43-405170.12MetaRoles post
Receptionists and Information ClerksSOC 43-417143.425MetaRoles post
Interpreters and TranslatorsSOC 27-309143.028MetaRoles post
TutorsSOC 25-304140.832MetaRoles post
Human Resources SpecialistsSOC 13-107140.335MetaRoles post
Retail SalespersonsSOC 41-203132.255MetaRoles post
Paralegals and Legal AssistantsSOC 23-201129.370MetaRoles post
Software DevelopersSOC 15-125228.873MetaRoles post
RadiologistsSOC 29-122419.9120MetaRoles post
ConciergesSOC 39-601218.8125MetaRoles post
LawyersSOC 23-101116.7138MetaRoles post
Elementary School Teachers, Except Special EducationSOC 25-202110.3176MetaRoles post
General Internal Medicine PhysiciansSOC 29-12168.4201MetaRoles post
Family Medicine PhysiciansSOC 29-12150.0tied at 0 (411 occupations)MetaRoles post
Taxi DriversSOC 53-30540.0tied at 0 (411 occupations)MetaRoles post
Laborers and Freight, Stock, and Material Movers, HandSOC 53-70620.0tied at 0 (411 occupations)MetaRoles post

Position is 1 plus the number of occupations with a higher score, so every occupation scoring zero shares the same position. Medicine rows use the closest occupations to those in the linked posts, not every physician type. A score is not a measure of what AI does in the role: the posts linked here grade the actual cases.1

What it says about jobs

Anthropic itself calls observed exposure "a new measure of AI displacement risk", and its paper is a test of whether exposure shows up in employment.2 What it reports so far: no systematic increase in unemployment for highly exposed workers since late 2022; suggestive evidence that hiring of younger workers has slowed in exposed occupations; and, from a regression weighted by employment, that the Bureau of Labor Statistics' 2024 to 2034 growth projection falls by 0.6 percentage points for every 10-point rise in coverage, a relationship the authors call slight.2 Those are Anthropic's findings under its stated methods and dates, not established effects, and a high score is not a forecast that jobs will disappear: the paper itself notes that earlier attempts to identify vulnerable jobs, such as offshorability, have a mixed record.2

Sources

  1. Anthropic, Anthropic Economic Index dataset, labor_market_impacts/job_exposure.csv (756 occupations; file added March 5, 2026), retrieved 2026-10-17.
  2. Anthropic, Labor market impacts of AI: A new measure and early evidence, March 5, 2026, retrieved 2026-10-17.