Elderly-Care Robots: How Much of a Care Worker's Job They Actually Do
Robots that lift, turn or wash older people are rare in real care work; what care homes actually run are monitoring sensors, delivery robots and companion robots. Here is every named eldercare robot case we could verify in Japan, China, Korea, Singapore, the US and the UK, graded by its evidence, with what they cost and what has been measured.
Role scorecard
Nursing Assistants SOC 31-1131.00
- Listed core tasks AI or robots do in production (8 of the role's 26 core tasks have a case)2 of 8
- Most mature evidenceIn production
- CostAbout ¥254,000 (about $1,600) per monitoring sensor, ¥570,000 (about $3,600) per transfer device, in Japan
- BenefitAt least 10% of staff time saved by delivery robots in 16 Singapore nursing homes (Ministry of Health)
As of · Tasks: O*NET 31.01
| Task (O*NET) | What AI or robots do | Extent | Evidence grade | Example case | Source |
|---|---|---|---|---|---|
| Turn or reposition bedridden patients.Core task, importance 94 (highest) | A care humanoid rolls a person onto their side in a university lab; no robot does it in real care work | Not yet | Prototype | AIREC (Waseda University), lab demonstration, February 2025; facility use expected "around 2030" | 14 |
| Answer patient call signals, signal lights, bells, or intercom systems to determine patients' needs.Core task, importance 92 | Bed and room sensors alert staff when a resident sits up, leaves the bed or makes a sound, so staff can check a screen before going in; a person still answers every alert | Assists | In production | Monitoring sensors in 47.2% of Japanese residential care providers (2025); Ally Cares acoustic monitoring in Surrey care homes | 2, 10 |
| Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.Core task, importance 88 | A carer-operated stand-up aid lifts a resident from bed to chair; bathing machines let one carer wash a bed-bound resident; the carer runs every step | Assists | In production | Hug (FUJI) transfer aid in Japanese care homes; portable bathing machine at the Wuzhen Smart Elderly Care Centre, China | 5, 11, 2 |
| Remind patients to take medications or nutritional supplements.Core task, importance 87 | A tabletop AI companion or a talking doll robot reminds older people living alone to take their medicine, with no person involved in each reminder | Does it | In production | Companion robots supplied by the Seoul Metropolitan Government (430 in 2023, 50 more in 2024); ElliQ through the New York State Office for the Aging | 8, 7 |
| Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.Core task, importance 86 | AI video in residents' rooms detects falls and alerts staff, and remote clinicians review the footage; staff go to the resident | Assists | In production | SafelyYou at Cogir Senior Living, 36 US communities (2024) | 9 |
| Supply, collect, or empty bedpans.Core task, importance 85 | An excretion-care robot automatically handles toileting and washing for bed-bound residents in a two-unit trial | Assists | Pilot | Seoul Municipal Nursing Home, two robots in a trial (2024), with expansion to 11 homes planned | 8 |
| Communicate with patients to ascertain feelings or need for assistance or social and emotional support.Core task, importance 85 | AI companions start conversations, check in each day and suggest activities for older people living alone, with no person in each exchange; trial effects on mood faded by six months | Does it | In production | ElliQ through the New York State Office for the Aging (since 2022); Hyodol robots supplied by the Seoul Metropolitan Government | 6, 8, 17 |
| Prepare or serve food trays.Core task, importance 83 | Autonomous mobile robots carry meals, linen and supplies along the corridors; staff still serve each resident | Assists | In production | 16 Singapore nursing homes funded by the Ministry of Health (2023); meal-delivery robots at Wuzhen, China | 12, 11 |
Extent and grade follow our evidence grades: "Does it" needs a production case where AI or a robot performs the task without a person doing it in that instance; "Assists" means AI helps a person do it; "Not yet" means only prototypes, vendor claims or nothing. O*NET 31.0 lists 26 core tasks for nursing assistants; the eight rows are the ones for which we found a robot or AI case of any grade. Left out because we found none: feeding residents, washing and dressing them, lifting them onto beds or tables (beyond the transfer aids above), measuring intake and output, taking vital signs on request, making beds and the other core tasks. The two "Does it" rows come from robots in older people's own homes, where the human counterpart is a home or personal care aide; they cover reminders and conversation between visits, not the care itself, and their benefits are mostly self-reported. The excretion-care trial is "Assists" because a pilot can't be "Does it" under our grades.
Costs and benefits
| Device cost, Japan (mean per unit, 2025) | Monitoring sensor ¥253,800 (about US$1,600); transfer device ¥570,200 (about US$3,600); bathing device ¥3,317,700 (about US$21,000), from providers' answers to the labour ministry's survey2 |
|---|---|
| Subsidy, Japan | Up to ¥300,000 per device (about US$1,900), and up to ¥1 million (about US$6,300) for transfer and bathing robots (labour ministry)4 |
| AI companion, US | ElliQ membership "$39 /month" on a 24-month plan, $49 a month on an annual plan or $59 month to month, plus a $249 lease fee (vendor's prices)15; New York's three-year programme agreement is $2.1 million (The Robot Report)7 |
| Robotic seal in a trial (Australia) | PARO cost A$50.47 (about US$35) more per resident than usual care over the 10-week trial; a plush toy with its robotics switched off "offered marginally greater value for money" for agitation (Griffith University, publicly funded)16 |
| Staff time | "at least 10% savings in staff time" from delivery robots in 16 nursing homes (Singapore Ministry of Health)12; "over five carer hours per night" saved across four Surrey care homes with acoustic monitoring (NHS integrated care board)10 |
| Falls | "57 per cent reduction in total falls" in the Surrey pilot (NHS board)10; "52% reduction in the number of residents falling", first month against second, at Cogir with SafelyYou (operator, before-and-after)9 |
| Human wage benchmark | Median $20.32 an hour, $42,260 a year for nursing assistants in 2025 (Bureau of Labor Statistics data, via O*NET)1 |
USD conversions are ours, at ¥158.34 per US$ and US$0.6979 per A$ (Federal Reserve H.10, October 9, 2026).21 The PARO trial's costs were within-trial costs in Australian dollars.
Seen at work
As of · Named robot and AI cases in elderly care, from operators', governments', researchers' and news outlets' own pages
| System | Maker | Operator | Country | Kind | Evidence grade | Confirmed by | Scale as stated | Latest source date |
|---|---|---|---|---|---|---|---|---|
| ElliQ | Intuition Robotics | New York State Office for the Aging | US | Companion and reminders | In production | The agency (operator)6 | "more than 800" users (2023); three-year, $2.1 million extension (2026)7 | 2026-10-13 |
| Hyodol and other companion robots | Hyodol and others | Seoul Metropolitan Government | Korea | Companion and reminders | In production | Seoul city (operator)8 | 430 supplied in 2023, 50 more in 2024 | 2024-03-06 |
| SafelyYou | SafelyYou | Cogir Senior Living | US | Monitoring (fall detection) | In production | Cogir (operator)9 | 36 communities | 2024-04-23 |
| Ally acoustic monitoring | Ally Cares | Four care providers in Surrey, with NHS Surrey Heartlands | UK | Monitoring (sound and motion) | In production | NHS Surrey and Sussex integrated care board10 | Pilot in 4 homes, then funding for 11 more homes (330 residents), 7 already installed | 2025-06-16 |
| Hug | FUJI | Wakatake Taijukai and other care homes | Japan | Transfer aid (carer-operated) | In production | The operator's own video; Wakayama Prefecture case report5 | Not disclosed; staff at one home studied stopped using it "after only a few days"13 | 2023-01-09 |
| Delivery robots (AMRs) | Not named | 16 nursing homes (not named) | Singapore | Delivery (meals, linen, supplies) | In production | Ministry of Health12 | 16 homes funded under the productivity grant | 2023-09-18 |
| Dexie | Dex-Lab | The Salvation Army Peacehaven | Singapore | Recreation (exercise, bingo) | In production | Rest of World; the operator's own video18 | About two years of twice-weekly sessions (2025) | 2025-01-14 |
| Meal-delivery robots and portable bathing machine | Not named | Wuzhen Smart Elderly Care Centre | China | Delivery; bathing aid | In production | Xinhua, quoting the centre's director11 | Not disclosed | 2026-04-09 |
| Excretion-care robot | Not named | Seoul Municipal Nursing Home | Korea | Toileting | Pilot | Seoul city (operator)8 | 2 robots; expansion to 11 homes planned after safety checks | 2024-03-06 |
| Temi | Temi | Blackwood Homes and Care, Glasgow | UK | First response and check-ins (remote staff take control) | Pilot | National Robotarium and Heriot-Watt University (research partners)19 | Three buildings | 2025-04-28 |
| Kuavo | Leju Robotics | A care home in Chengdu (not named) | China | Recreation (tai chi, stories) | Pilot | Xinhua20 | Not disclosed | 2025-10-29 |
| 32 eldercare robot projects (national pilot) | UBTech, Leju, JD, Haier Robotics and others | Homes, communities and care homes chosen by each project | China | Mixed, incl. transfer and assisted walking | Pilot | Industry and civil-affairs ministries' list, as reported by Cailian Press22 | At least 6 months of use and 20 care homes or 200 households per product; no results yet23 | 2025-09-11 |
| AIREC | Waseda University | None (research) | Japan | Humanoid (repositioning, dressing) | Prototype | Reuters14 | Lab robot, 150 kg; "around 2030" for care homes | 2025-02-28 |
| Retriever | Labrador Systems | Not named ("senior living communities") | US | Fetch-and-carry cart | Vendor claim | Labrador Systems only24 | Not disclosed | 2026-10-18 |
One row per system at one named operator (or one programme). "Confirmed by" names who stated the use. Japan's monitoring sensors, bathing machines and transfer devices are in production in many homes by the labour ministry's own survey (see the chart above), so the Japanese row here is an example, not the whole picture. The Chinese meal-delivery and Kuavo rows rest on state media; the Kuavo home isn't named, so it stays a pilot. The excretion-care robot's 2024 expansion plan is Seoul's statement; we found no later update.
The analysis
The job, and what robots would have to do
O*NET, the US Labor Department's occupation database, describes nursing assistants as people who "provide or assist with basic care or support under the direction of onsite licensed nursing staff", including "feeding, bathing, dressing, grooming, toileting, or ambulation of patients in a health or nursing facility". Their most important task is to "turn or reposition bedridden patients", rated 94 out of 100. The occupation employed 1,505,900 people in the United States in 2025, at a median wage of $20.32 an hour, and is projected to grow at an "average (3% to 4%)" rate between 2025 and 2035, according to Bureau of Labor Statistics data shown on O*NET.1 That projection isn't a forecast about robots. The same work in older people's own homes is done by home health and personal care aides.
Most of these tasks involve lifting, turning, washing or feeding a frail person, which needs gentle force and touch. A member of China's national robot standards committee told Xinhua that robots struggle with exactly this: "turning over, feeding, supporting a person: these movements need a light touch, but robots still lack sensitive touch," and poor force control can make older people uncomfortable or unsafe.11 So the robots that have reached real care work mostly do the tasks around the body: watching, reminding, carrying and keeping people company.
Japan: the best data, and it's mostly sensors
Japan has backed "care robots" for years: by 2018 its national government alone had spent "well in excess of $300 million" on research and development, according to Wright's account below,13 and its labour ministry publishes the clearest adoption data we found anywhere. In its survey of September to November 2025, which drew 6,876 responses, 56.4% of residential and inpatient-type care providers had care-records software and 47.2% had monitoring sensors, up from 10.2% and 30.0% in fiscal 2022. Bathing devices were in 26.2% and transfer devices in 15.8%; mobility aids, communication robots and toileting devices were each under 5%.2 Among home-visit services, transfer devices were at 2.4% and monitoring at 3.1%.
The same survey shows which devices stick. Of the providers that had introduced transfer devices, 18.7% were no longer using them, and 18.8% for communication robots; for monitoring sensors it was 1.8%. Among providers using none of these technologies, 67.9% said the purchase cost was a burden.2 Since fiscal 2024 the ministry has paid care providers a monthly bonus for using monitoring sensors, intercoms and records software, 100 units a month for all three or 10 for at least one, and it relaxes night staffing rules for nursing homes that meet several conditions, including monitoring sensors for every resident.3
The ministry's own field measurements, from fiscal 2020 to 2022, found that the combined time spent on direct care and night rounds fell as more beds got monitoring sensors. For wearable transfer suits, the time spent moving, transferring and repositioning residents "slightly increased" once the time to put the suit on and take it off was counted, though fewer staff reported moderate to severe back pain.3
Hug, made by FUJI, is a typical transfer device: a carer brings it to the resident and operates it to help them up from sitting for a move between bed and chair. A Wakayama Prefecture case report said it let one carer handle transfers that had needed two, including at night, but also that residents who were frightened of it sometimes moved, so a second carer had to stand behind them.5 In the anthropologist James Wright's fieldwork at one Japanese care home, "staff stopped using Hug after only a few days, saying it was cumbersome and time consuming to wheel from room to room." He concluded that "the care robots themselves required care".13
Robots that lift people on their own remain in the lab. Waseda University's AIREC, a 150 kg humanoid built with government funding, can roll a person onto their side to change a diaper or prevent bedsores, but its lead researcher "does not expect AIREC to be ready for use in nursing-care and medical facilities until around 2030", at an initial price of "no less than 10 million yen ($67,000)".14 That's the only robot we found aimed at the role's highest-rated task, and it's a prototype.
Companions at home: New York and Seoul
The largest public programmes put AI companions in the homes of older people who live alone. The New York State Office for the Aging began giving out ElliQ, a tabletop robot with a screen made by Intuition Robotics, in 2022. In August 2023 it said "more than 800 New Yorkers" had one and that ElliQ "initiates conversation, suggests activities, and remembers what users tell it", under the headline that it had achieved "a 95% reduction in loneliness".6 The agency's own one-page engagement report says something narrower: "95% of clients report that ElliQ is helpful in reducing loneliness and improving wellbeing", with no sample size or method given.6 That's self-reported helpfulness, not a measured fall in loneliness. In October 2026 the agency signed a new three-year, $2.1 million agreement, and the partners said "more than 3,500 older adults" had applied in 2025 alone and that users now interact with ElliQ 48 times a day.7 The robot "can remind users to take health measurements, like their blood pressure, and medications", according to The Robot Report.25 ElliQ's maker says it "is not a medical device nor an emergency alert system".15
Seoul supplied 430 companion robots in 2023 and 50 more in 2024 to older people living alone, for "check-ins and medication guidance", among them Hyodol, a talking doll robot.8 The strongest independent study we found is mixed. In 180 low-income, socially isolated older adults in Korea, Hyodol was followed by fewer depressive symptoms and better quality of life at three months, but "these positive effects did not extend to 6 months", and the authors concluded its effects "were limited".17
Robotic pets work in the same way in care homes. PARO, a robotic seal, is listed by the US Food and Drug Administration as a biofeedback device exempt from premarket submission, not as a cleared device.26 In a publicly funded Australian trial in 28 care homes with 415 residents with dementia, PARO kept residents more engaged than a look-alike plush toy, but on the standard agitation scale there were no significant differences between the groups, and a costing found the plush toy "offered marginally greater value for money".16
Watching for falls
The care-home AI with the clearest operator results watches residents rather than touching them. Cogir Senior Living expanded SafelyYou's AI video fall detection to 36 communities in 2024, reporting "a 52% reduction in the number of residents falling" for residents on the system at least 60 days, comparing their first month with their second.9 In England, four Surrey care providers piloted Ally Cares' acoustic monitoring, which uses sound and motion sensors and AI to check residents alone in their rooms at night. The local NHS board reported "a 50 per cent reduction in hospital admissions", "a 57 per cent reduction in total falls" and "over five carer hours per night" saved, and funded 11 more homes.10 Both are before-and-after figures from the operators and commissioners, not controlled trials. In each case the AI raises the alert and a carer goes to the resident.
Singapore and China: delivery, bathing and exercise
Singapore's Ministry of Health told Parliament in 2023 that its productivity grant had helped 16 nursing homes deploy autonomous mobile robots to deliver "food, linen and other consumables", and that "the use of AMRs has led to at least 10% savings in staff time, allowing them to dedicate more time to direct care provision".12 At The Salvation Army Peacehaven, a humanoid called Dexie has led pre-programmed exercise, bingo and sing-along sessions for residents with dementia for about two years. One resident told Rest of World: "I don't care for the robot … Makes no difference to me," though he liked playing bingo with it.18
In China, Xinhua visited the Wuzhen Smart Elderly Care Centre, where meal-delivery robots take boxes to bed-bound residents' doors and a robot leads exercise. The centre's director said bathing a bed-bound resident used to need two people working together, and that with a portable bathing machine "one person can operate it" without moving the resident from bed. The same report noted a Shenzhen care home where a lifting robot "made the elderly clearly uncomfortable" because its centre of gravity didn't suit the human body, and homes where robots that couldn't understand dialect went unused.11 In Chengdu, Leju Robotics' Kuavo humanoid leads tai chi and tells stories at a care home that Xinhua didn't name.20
China's industry and civil-affairs ministries launched a national pilot for 2025 to 2027. Each product must be tested for at least six months, in at least 200 households for home robots or 20 communities or care homes for the rest.23 The September 2025 list has 32 projects across 10 scenarios, including companionship, rehabilitation, transfer and assisted walking, from companies such as UBTech, Leju, JD and Haier Robotics.22 We found no published results by October 2026.
Toileting and remote help
Seoul is trialling two excretion-care robots at the Seoul Municipal Nursing Home that "automatically handle bowel movements and washing for bedridden patients", with plans to extend them to 11 homes after safety and effectiveness checks, along with 10 wearable robots that assist the wearer's muscles with up to 15 kg.8 In Glasgow, Blackwood Homes and Care used a Temi robot as a "first responder" across three buildings: it travels to a resident's flat on its own during emergencies, then "the responder from the remote care team takes control of the robot, assesses the situation and can speak to the resident".19 That's teleoperation by a person, not the robot giving care.
What the evidence does and doesn't show
Measured against the role's core tasks, AI and robots do two in production: reminding people to take medicine and holding conversations, both through companion robots in older people's homes. They help carers with five more, through sensors that flag who needs attention, aids that make lifting and bathing a one-person job, and robots that carry trays. The highest-rated task, turning a bed-bound person, has only a lab prototype, and we found no robot that feeds, dresses or washes a resident in real care work. Measured benefits are mostly staff time and falls, reported by operators and governments before and after, not by controlled trials; the trials of companion robots show small or short-lived effects on mood.
No operator here has linked a care robot to job cuts. The sources frame them as a response to shortages: Xinhua cites a report that China will be short of more than 5 million eldercare workers over the next five years,11 and in Japan's survey the reason most often given for not adopting any of these technologies was cost.2 Those are the stated contexts, not measured effects of the robots.
Sources
- O*NET OnLine (O*NET 31.0), Summary Report for 31-1131.00, Nursing Assistants (description and tasks; wage and employment data from the Bureau of Labor Statistics, 2025, and its 2025–2035 projections) and Details Report (task importance and core and supplemental ratings), retrieved 2026-10-18.
- Ministry of Health, Labour and Welfare, Japan, 介護現場における生産性の向上等を通じた働きやすい職場環境づくりに資する調査研究事業(結果概要) (survey on productivity and care technology in long-term care; fieldwork September–November 2025), February 18, 2026. In Japanese; quotations are our translation.
- Ministry of Health, Labour and Welfare, Japan, 生産性向上推進体制加算(Ⅰ)及び(Ⅱ)の解説 (the fiscal 2024 productivity bonus) and 介護ロボット等の効果測定事業 結果 (care-robot effect measurement, fiscal 2020–2022), April 27, 2023. In Japanese.
- Ministry of Health, Labour and Welfare, Japan, 介護ロボットの導入・活用支援策のご紹介 (support measures for introducing care robots), April 1, 2021. In Japanese.
- Wakayama Prefecture, 介護ロボット導入事例 (care-robot case reports, fiscal 2019), retrieved 2026-10-18. In Japanese; quotations are our translation.
- New York State Office for the Aging, NYSOFA's Rollout of AI Companion Robot ElliQ Shows 95% Reduction in Loneliness, August 1, 2023, and its linked ElliQ engagement report.
- The Robot Report, NYSOFA expands partnership with Intuition Robotics to bring ElliQ to more seniors, October 13, 2026, and Robotics & Automation News, New York extends AI companion program in partnership with Intuition Robotics, October 10, 2026.
- Seoul Metropolitan Government, AI-based care robots for older people living alone and care homes (내 손안에 서울), March 6, 2024. In Korean; quotations are our translation.
- Cogir Senior Living, Cogir Senior Living expands SafelyYou to 36 communities, April 23, 2024.
- NHS Surrey and Sussex Integrated Care Board, Falls prevention and detection technology cuts hospital admissions in half, June 16, 2025.
- Xinhua, report on robots in elderly care (新华网民生观察), April 9, 2026. In Chinese; quotations are our translation.
- Ministry of Health, Singapore, Tech solutions in nursing homes (reply to a parliamentary question), September 18, 2023.
- James Wright, Inside Japan's long experiment in automating elder care, MIT Technology Review, January 9, 2023.
- Reuters via The Korea Times, AI robots may hold key to nursing Japan's aging population, February 28, 2025.
- Intuition Robotics, ElliQ membership (prices and FAQ), retrieved 2026-10-18.
- Moyle W. et al., Use of a Robotic Seal as a Therapeutic Tool to Improve Dementia Symptoms: A Cluster-Randomized Controlled Trial, J Am Med Dir Assoc 2017;18(9):766-773 (funded by Australia's National Health and Medical Research Council), and Mervin M.C. et al., The Cost-Effectiveness of Using PARO, J Am Med Dir Assoc 2018;19(7):619-622.
- Lee O.E.K. et al., Socially Assistive Humanoid Robots: Effects on Depression and Health-Related Quality of Life among Low-Income, Socially Isolated Older Adults in South Korea, J Appl Gerontol 2023;42(3):367-375.
- Rest of World, report on AI and robots in Singapore's eldercare, January 14, 2025.
- The National Robotarium, Enhancing independent living with robotics, April 28, 2025.
- Xinhua, 养老机器人,距离我们有多远? (How far away are eldercare robots?), October 29, 2025. In Chinese.
- Board of Governors of the Federal Reserve System, Foreign Exchange Rates, H.10, release of October 13, 2026 (rates for October 9, 2026).
- Cailian Press (STAR Market Daily), 养老机器人试点名单出炉 (Eldercare robot pilot list released), September 11, 2025 (secondary source reporting the ministries' list). In Chinese.
- Xinhua (from Economic Information Daily), report on the MIIT and Ministry of Civil Affairs eldercare robot pilot notice, June 10, 2025. In Chinese; quotations are our translation.
- Labrador Systems, company website, retrieved 2026-10-18.
- The Robot Report, Intuition Robotics partners with NY State Office for the Aging, May 25, 2022.
- US National Library of Medicine, AccessGUDID record for PARO (MCR-900) (FDA product code HCC, biofeedback device, exempt from premarket submission), retrieved 2026-10-18.